About Us

Who are our customers? Anybody and Everybody

Here at Pennells Carpets our ethos has always been simple – to provide our clients with great service at competitive prices.
For us it isn’t just about the end result, it’s about looking after our customers throughout the entire process. It is very important for us to exceed our customers’ expectations each and every time, which is why all of our teams always strive to deliver a friendly, efficient and hassle free experience each and every time.

Since the business was formed back in 1982, we have maintained a loyal customer base due in part to our cost effective pricing and primarily because of our commitment to ensuring customer satisfaction with every job, no matter how big or small.

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As well as supplying and installing quality carpets, carpet tiles and hard flooring to the healthcare, hotel, retail and housing industries, we also offer flooring services to home owners and small businesses throughout the Sussex region.

We are also proud to have completed flooring installations at over 35 different schools in the last few years.Such is our commitment to giving our customers the very best service, that we now have a specialist team dedicated to larger contract flooring projects, in addition to our highly skilled smaller project team, who continue to provide a consistent and exceptional service.Don’t just take our word for it though, all our fitters are fully insured, hold CSCS cards and are backed up by the SMAS health and safety certification to ensure complete piece of mind.

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Some of our customers